The Registration Desk is the first stop for all attendees when they arrive at DEFSEC West. Everyone upon arrival will need to check-in and obtain their Attendee Name Badge before proceeding anywhere else in the venue. Our experienced and welcoming staff are there to provide assistance to attendees throughout the entire event week. It is conveniently located just past the Business Centre on the right side as you go through the large glass doors on the Exhibition Hall LEVEL of the Calgary TELUS Convention Centre. The Registration Desk is available starting at 8:00 am on Tuesday, March 24 until 4:00 pm on Thursday, March 26.

The Business Centre is setup to provide free access to all of the basic services of an off-site office for all of our attendees. This includes providing access to a PC workstation connected to the Internet as well as printing, copying and scanning. Basic supplies such as pens, paper, sticky notes, staplers, flash drives, etc. can all be found in this area and there is also a literature rack where you can find a variety of Defence industry-oriented magazines available to take a copy of for free. It is conveniently located directly across from the entrance to Exhibition Hall C on the Exhibition Hall LEVEL of the Calgary TELUS Convention Centre. The Business Centre is available starting at 8:00 am on Tuesday, March 24 until 6:00 pm on Thursday, March 26.

The Social Media Centre is the central location where you will find a large screen displaying our event’s Digital Social Media Wall with live feeds of all the popular social media platforms used by our event and its attendees. As well, this is the working location for our Brand & Marketing Director, Tim Stephenson, who is there to both manage our event communications and also to assist all our attendees in answering any questions related to our event, creating social media posts and distributing news releases. It is conveniently located just past the entrance to Exhibition Hall C on the Exhibition Hall LEVEL of the Calgary TELUS Convention Centre. The Social Media Centre is available starting at 8:00 am on Tuesday, March 24 until 4:00 pm on Thursday, March 26.

Guest Services is an area set aside for our attendees where they can check-in their coats and for military, their headdress, as well as their luggage – especially for those departing to travel directly from our event. We are also providing a service where you can check-in and safely leave your device to charge on one of our high-speed device charging stations. And for those who opt to use it, we will also make this our central location to provide optional personal protective equipment such as masks and hand sanitizer. It is conveniently located in Room 110 on the TELUS Rooms LEVEL, close to where you enter the Calgary TELUS Convention Centre from street level. Guest Services is available starting at 8:00 am on Tuesday, March 24 until 5:00 pm on Thursday, March 26.

The Lounge Area is a space accessible all week by attendees as an informal place to both meet and relax throughout the event week. It provides a dedicated seating area and has both coffee and water service located there for attendees to grab and enjoy. It is conveniently located on the same side and just past the Registration Desk on the Exhibition Hall LEVEL of the Calgary TELUS Convention Centre. The Lounge Area is available starting at 4:00 pm on Tuesday, March 24 until 4:00 pm on Thursday, March 26.

Rest Areas are small seating areas set aside in the venue for our attendees to rest and also have brief, informal discussions and meetings. Water bottles are also available in these areas for attendees. They are conveniently located in a few different areas of the Exhibiton Hall on the Exhibition Hall LEVEL of the Calgary TELUS Convention Centre. Rest Areas are available starting at 8:00 am on Wednesday, March 25 until 4:00 pm on Thursday, March 26.